Read thoroughly the FAQ about the COVID-19 emergency.
In order to help you better understand the current situation, we have thought of giving you some answers to the questions you possibly are asking yourself right now. We hope we will be a support for you both, in case you have already booked your holidays and if you have not yet.
Yes, you can. The hotel opening is planning. In order to ensure a safe and healthy environment we are implementing a COVID19 Health and Safety Plan, which we continue to update to be sure it meets the current guidelines issued by our local health authorities to prevent the spread of the virus. The safety, health and wellbeing of our guests and team members, has always been and will continue to remain our top priority. To make a reservation, you can book directly through our website or contact us at info@hotelolympus.it. Please be aware that at this time we are receiving a large number of requests. Therefore, we apologize for any delay in getting back to you.
If you book directly through our website, a deposit of 30% of the total amount will be required. If you don’t want to use your credit card online (Visa or MasterCard) you can contact us at info@hotelolympus.it and pay the deposit by bank transfer. To help costumers fell more comfortable when making a future booking the deposit can be paid by June 15th, instead of within 7 days after the time of booking.
If these travel restrictions should last until your scheduled arrival date by not allowing you to spend your holiday at our property, you can postpone your arrival to a later date in summer 2020 for free or exchange the deposit paid for a voucher with the same amount for a new reservation until 30/09/21.
If your scheduled arrival date falls within the period of the ban by not allowing you to spend your holiday at our property, you can postpone your arrival to a later date in summer 2020 for free or exchange the deposit paid for a voucher with the same amount for a new reservation until 30/09/21.
A refund of the deposit is not required according to the Italian law emergency legislation for COVID19. The law nr. 27 of April 24, 2020 states that the voucher of equal value meets the requirement of the refund.
If you voluntarily want to cancel your reservation and this is not due to travel restrictions set by Authority, you are not entitled to a refund of your deposit. This means that if there is no restrictions to travel on the date of your arrival, the cancellation of the reservation will end up with a loss of the deposit.
The check-in can be done from 02:00 PM of the arrival date, whereas the check-out has to be done no later than 10:00 AM of the departure date.
The hotel has a free covered private parking, an underground garage with video surveillance for a fee (€3,00 per day) and an area available to store guests’ bycicle or beach items.
The beach is 800 mt far from the Hotel. Caorle city centre is just 5 mt away by car, buti t can be reached by bycicle as well thaks to the numerous cycling paths. Just 300mt from the hotel you will find a bus stop from/to Caorle city Centre
We have a free shuttle service to the beach every 20 minutes.
The hotel bicycle rental is free for the first 4 hours a day, for each subsequent hour € 5.00 will be charged.
Yes, the structure and the rooms are easily accessible to guests with disabilities, the common areas are located on the ground floor and the upper floors are accessible by lift.
Yes, the structure and the rooms are easily accessible to guests with disabilities, the common areas are located on the ground floor and the upper floors are accessible by lift.
We are equipped with cots and many other services for your children such as: side rails, baby bath tubs, toilet reducers, bottle warmers, comfortable hanging seats, booster seats, cutlery, plates, glasses and bibs as well as baby corners.
For your children, our chef will gladly prepare baby food according to the instructions of the parents.
Yes, on request our Chef will agree with you a special gluten-free menu.
Animals are not allowed.
The guest can choose between services with breakfast, half board and full board.
No, the beach service with umbrella and two sunbeds per room is included in the price.
